Inside the Real‑Time Desk: How Operators Keep the Grid Balanced

Welcome to 'In Simple Terms', where host Chris Armstrong and Matt Owens, ACES' manager of operations for the Midwest RTC East Desk, break down real‑time energy operations. They explain which territories PJM and MISO cover, what the real‑time desk does day‑to‑day, and how tickets, market deadlines, and communication keep the grid balanced.

Matt describes coordinating generation, discusses capacity shortages, external tags, and LMP spikes, and shares training advice for new traders. Practical examples and clear steps show how the desk reacts to emergencies and supports small communities by keeping the lights on.